David Long CEO



Secret Clearance PWGSC



PROFESSIONAL PROFILE



A Canadian citizen with over 10 years of IT experience. He has strong written and spoken English and high school level French.  Experience includes designing software architectures, ICT, e-government and software systems.  Extensive presentation experience and business acumen enable his ability to deliver IT Strategies for advanced software systems. Consulting experience combined with ICT application design, hardware, network design, administration, management processes & international development.



KEY STRENGTHS

Business Case / Use Case Design / Requirements Definition

Clear Quest, Rational Rose, Rational Unified Process (RUP)

Customer Service/Technical Support

Change & Configuration Management / Version Control (SVN, Clearcase, ENVY)

Database administration,  MS Access, Postgres, ODBC, Data Modeling, MySQL, DB2, PostgreSQL

GPIB, Speech Synthesis, Multimedia / Streaming Media design

Hardware – Mainframe, Mid range server, PC, Routers, Hubs, RFID, RF/Transmitter/Receiver, Sensors

ICT (Information & Communications Technology – ITIL)

IM Architecture  - Object Oriented Analysis & Design, GUI Design

ISPConfig, Apache administration, OS Commerce / e-commerce

Languages – C, Visual C++, Smalltalk, Java/Script, Eclipse, PHP, Unix Scripting, MPI, XML, SOAP, AJAX, HTML

Linux server installation and configuration, OpenOffice, GIMP, Wine (Redhat, Ubuntu, Debian, Suse)

Manufacturing / Control System Design

Mathematica / Charting / Graphing (Statistics)

Methodologies - Microsoft Solutions Framework (MSF), UML, Management Accountability Framework (MAF)

Operating systems: Vista (all variants), XP, Linux /Ubuntu/Debian, Sun O/S, Solaris, HPUX, AIX, Centos

Patent writing / technical proposal writing

Quality Assurance Program Management, Acceptance Test Planning

RAID, Real time Systems

Service Oriented Architecture

Simulation System Design

Strong leadership skills / adaptive / willing to work overtime / short notice & travel

Telecom, OC3, INM, TL1, VOIP/VXI,TCP/IP applications, networking, routing, socket layer, Corba



PROFESSIONAL EXPERIENCE



SageTea Group / Independent Consultant / Owner – Ottawa, Current



SageTea Group provides independent consulting and IT to government of Canada and Ottawa businesses.



Achievements:

Delivered statistical charts for Environment Canada / 5th National Communication report / Green House Gas Division using Mathematica for analysis and research of Government supplied data sources

Architect for BizPro software applications. Built relationships and wrote project proposals for City of Gatineau, World Skills, OECS and NRC.

Developed joint World Skills apprenticeship job creation program

Written communication work including press release and interviews/presentations to CBC, CTV, Ottawa Citizen, and Metro news

Object oriented software development using Smalltalk, SVN, Linux, AJAX, Seaside, Open Source

Manage software project for CCTD Inc.



Public Works / Government Consulting Services / Technology Architect – International Group (EC7 / PRI# 77-959-000) (Jan 2010 – April 2010)



Provide advice on technology architecture, program delivery, training, guidance and documentation to support and strengthen the Government of Grenada ICT program. Perform a program evaluation on the web architecture for the Government of Grenada public service modernization initiatives. Provide advice as needed to Grenada Department of Public Administration Communications / IT Officers on specific internal and external IT policies. Travelled to Grenada and worked extensive short notice overtime to meet mission demands. Performed in-country consulting with Government of Grenada counterparts for Canadian Mission to Grenada (CIDA/CCF). Developed a Business Re-engineering program based on Linux / Open Source which has now become a cabinet level policy recommendation. Built relationships with international counterparts.



Achievements:

Designed Linux/Open Source based IT application architecture for Grenada

Wrote project report including quantitative / qualitative research and cost/benefit analysis that identified 3.9+ million XCD in annual productivity savings for Government of Grenada

Prepared memoranda and made presentation to Grenadian Cabinet Secretary

Recommendations triggered a new Permanent Secretary for IT cabinet position to be developed

Provided privacy impact / threat risk assessment for GoG email system & IM using MAF

Coordinated within Canadian Government on sensitive ethical situation -  GoG, World Bank, OECS

Appeared on Spice Morning – Government of Grenada news channel representing Canadian mission



Dell Canada Inc. – Ottawa, ON (2007-2008)

L2 XPS Linux



Responsible for technical support for Dell customers including troubleshooting PC hardware, software and networking. Supported Ubuntu Linux including Internet connectivity, routers, motherboards, sound and media. Training in customer service including de-escalation/negotiation, sales, and verification. Top performing sales specialist for all Dell XPS hardware and software.



Achievements:

Achieved #2 in sales from group of 18 agents with over 1100 sales and/or technical calls

Achieved 100% or more of sales quota in 2008

Linux and windows technical support



SFI/Atlantis Inc., Ottawa – Ottawa, ON (2004-2007)

Founder



Founded an award winning startup company called SFI Inc. in 2004.

Produced requirements definitions and directed development of software products.

Performed IT Project Management for Atlantis technology



Accomplishments:

Laureate, 2007 Computer World Honors Program

Wrote US Patent Application (Serial No. 11/221,017)

Written communications for company press release and appeared on CBC radio.

Managed joint IT program with Carleton University to produce an RFID Smart Card



Honda Canada Mfg. – Alliston, ON (2003-2004)

Consultant



Developed Visual Age Smalltalk systems in 2 auto plants on IBM Mainframe (AIX).

Designed new GUI for RFID/Smart Card features using Object Oriented Analysis and Design.

Developed Real time systems using RFID / DB2 and SQL administration. Test case writing using Test Mentor



Accomplishments:

Successfully innovated new manufacturing IM Architecture for real time RFID tracking

Implemented new system on 18 different lines in Plant 2, processing 800+ Honda SUVs daily



X Wave Inc. – Ottawa, ON (2002-2003)

Software Speciaist III



Accomplishments:

Designed VXI device driver for streaming media using C++ and Win/API



Merrill Lynch –Jersey City, New Jersey (2001-2002)

Management Consultant, Securities Services Division



Software Quality Assurance program, IT project management and program delivery



Merrill Lynch – New York, New York (2000-2001)

Management Consultant, US Cash Equities



Enterprise level configuration and project management

Quality assurance process / program design / Large scale deployment for PC / Mid range Unix systems / Mainframe



Accomplishments:

Designed framework for mid range Windows/Unix change management test program

911 Survivor



BNSF – Fort Worth, Texas (2000-2001)

Management Consultant



Analysis and design for intermodal transportation control system on mainframe CICS environment.



Nortel – Ottawa, Canada (1998-2000)

Software Designer, Service Builder Group, Managed Object Agent Group



Accomplishments:

Successfully risk managed emergency rescue for 110 Million dollar Nortel / Pacific Bell network contract

Designed electronic software delivery application for OC3 networks

Integrated RUP design methodology with Mid range HPUX C/C++ version control / GUI Design

Developed others, one of which went on to win a Nortel design award



Software Kinetics Ltd.– Ottawa, Ontario (1995-1998)

Software Specialist



Developed new functionality & multimedia for EW Battlefield Simulator using graphics, speech synthesis and audio for military communications



Accomplishments:

Implemented thirty modifications to the EW Battlefield Simulator.

DDE/Com integration using Win/API programming



Canadian Armed Forces – Ottawa, Ontario (1991-1996)

Section Commander, Master Corporal, Governor Generals Foot Guards



Accomplishments:

Top Candidate, Infantry Section Commander Course 9301



EDUCATION AND PROFESSIONAL DEVELOPMENT

• Carleton University – B.Sc. Computer Mathematics (1994) (Specialization in Statistics)
• EW Signals Intelligence Course, CFB Kingston (Civilian)

• Advanced C++ & Introduction to Java, Nortel Networks, Ottawa

• Ottawa Marathon, 2009
• Ontario March of Dimes, volunteer (2007 – 2010)
• Green Energy Speaker/Supporter